On the Latest run page click Adjustments.
Click +Add an adjustment
Type (Optional): select the type of payment this adjustment is for. You can also add, edit, or trash Types.
Supplier (Optional): select a supplier, when you select a supplier 'Net billed and Gross commission' can be attributed.
Agency: affects the commission of an agency independent of any supplier, customer or rep.
Net billed (Optional): add the Net billed.
Gross commission (Optional): add the Gross commission.
Sales commission: this is the amount (positive or negative) you adjust for the agency. The pay plan does not affect this number.
Notes for staff: notes visible to staff only
Note: notes visible to agent users
Click OK when done.